Ordering

Ordering

Q: How do I place my order online?

A: Shop online at langevinforest.com using the menu (Woods, tools, decks...). Select the items you wish to order by clicking on the “Add to Cart” button. When you have finished your shopping, click on the “Proceed to Checkout” button to complete your purchase. You will need to create a new account, or sign in to your existing one. From there, simply fill in your address and payment details, and then double-check and confirm your order!

Q: Will I be advised if one of my ordered items is not available?

A: We will advise you via email at the time of shipping, if any of the items on your order are not available.

Q: How do I track my order?

A: You can track your order by contacting our shipping department via email using the coordinates listed in the ”Contact us” section of the website, or by calling us at 1 800 889-2060. We will follow-up on your order and get back to you using the same method you used to place your request, either via email or phone.

Q: What does it mean when I see In-Store noted on certain products?

A: The “In-Store” note signifies that this item is not available for online ordering. You’ll need to come into the store to purchase this product.