However, signup is free and you will avoid having to enter all your information every time you visit Langevinforest.com. You will also have easy access to information related to your orders (history, tracking number, previous order, etc.).
Can I cancel an order online?
You can cancel your order at any time, as long as it hasn’t been shipped. If the order has already been shipped from our warehouse, the return procedures will apply.
How can I track my order?
As soon as your order leaves our warehouse you will receive an email with a tracking number and a link to the transporter’s website. You will be able to track your order in real time.
You can also log onto your account and click on My Orders to see the most recent status report.
I forgot my password. What can I do?
Don’t worry! Click on My Account, then on Forgot my Password. You will receive an email with a link to reset your password.
You still haven’t received an email several minutes after making your request? It may be hiding in your Junk folder.
Some of my personal information have changed (Phone Number, Email, or Address), how can I make the change to my profile?
No problem! Log onto your account; in the Account Information section, click on Edit to make any modifications you desire.
