In-Store Pickup, three easy steps!
Wood texture illustration

Online shopping

Prepare your order online.

Select the “in-store pickup” option before you checkout.

If you are unable to pick up your items yourself, write the name of the person who will in the indicated space.

You will receive a confirmation email once we have received your order.

Wood texture illustration

We prepare your order within 24hrs

Within 24 hours*, a second email will be sent to you once your order is ready to be picked up. You must wait for this confirmation before coming to pick up your order.

 * This is an estimated time frame that may vary according to the nature of the products or because of any other external factors out of the store’s control. Orders must be submitted before 3:00 p.m. if you wish to pick up your products the following day. In-store pickup is available during the store’s business hours.

Wood texture illustration

Picking up the merchandise

Present yourself to the store’s checkout counter.

Have the email indicating that your order is ready on hand, as well as a government issued photo I.D.

For orders over 2000$, the credit card used to make the purchase must be produced. **
You have 7 business days after receiving the email indicating that your order is ready to pick up your products. After this delay, the order will be cancelled and you will be refunded.

* The store reserves the right to request that you produce the credit card for any other reason.